E-mailed parts numbers with questions concerning some I did not see. Received answers the following day!
When I sent an email, Scott gave me a reply soon. Also, shipping is very quick.
I think that it is a reliable Nissan dealer.
We will continue to use it when purchasing North American parts.
As a business owner, I know first hand how very difficult it is to get good help these days, but to have an employee that goes above and beyond is almost unheard of . i was very tight on my deadline and needed bearings shipped immediately. I explained this to Geane and she personally watched my order and made it go thru today . It was 15 minutes before her normal quitting time every day. Geane had to psychically walk to another building and manually pull the ticket to manually force it thru today. Try to convince that with any other customer service agent at any other place of business.... Having employees like that is what makes a company stand out.. In my opinion she makes Courtesy Nissan great and undoubtedly where I should and WILL make all my Nissan parts purchases. Geane made life a little less stressful for me today and would like to thank her for doing so. I think she deserves a raise! minimum $3-$4 an hour.
Prices are low and unlike other companies you don't gouge the buyer with shipping to make up for low prices. Thank you for keeping things honest. KC
Needed to find out if the part number I was looking at included certain components, and when I called to ask, the technician actually went to verify that the kit contained them. A1 service and pricing. Better than my local dealer. Thanks!!!
I have placed an online order and the vin # and the order process and the process was simple and easy. It's good to know that the order was quick and the availability check also.
Scott was the nicest sales representative ever. I’ve been looking for a map sd card for my 2015 leaf everywhere and I was not able to find it even in NISSAN’S OFFICIAL PARTS WEBSITE. I sent an email to Courtesy Nissan and Scott answered right away (he even replied to my emails on LABOR DAY ladies and gents). He explained the process to me, replied my emails very fast, and was extremely kind with me. I highly recommend buying your parts here and please Courtesy.