David in parts went out of his way to help me and it's much appreciated. I needed two parts compared one which he had in stock, the other was at the warehouse. He offered to compare the parts when he had a chance and took my number. He called back with the answer not long after and even provided the part number for easy ordering. Awesome experience and consider me a customer for life !!
Awesome! Always the best experience and prices. And big thanks to Butch in Parts.
I can always count on Courtsey Nissan for official OEM parts, you can't get any easier than ordering from the Web site, you get the right part according your vehicle Vin number or call and their response is incredibly fast and always ready to help, I recommend Courtesy Nissan to any Nissan owner who wishes to keep his or her vehicle equipped with original OEM parts. Great service along with a great site, thanks for having me on board.
Courtesy parts always has what I need with great prices! Easy to find the parts and place orders.
You are very customer centric and answered all of my questions satisfactorily. When I called you explained the savings by ordering online which was nearly $ 50 cheaper than purchasing from a local Nissan dealer in my community.
We are a Infiniti owners who are currently stationed in Germany with the military. Thanks to Scott and his excellent customer service quality we were able to receive the parts to our vehicle super fast. Thank you Scott and Courtesy Parts, you are everything what customer service should stand for!
Been buying parts from these guys for 15+ years and have always had great service. When I can't find the parts I need on the site, customer service is right there to help find the right part. I'm quite a ways north of Texas now (Montana), but I always go back to Courtesy for the great service.
I FIND THIS SITE VERY USEFUL,,
KEEP UPDATING THIS SITE WITH NEW MODELS
E-mailed parts numbers with questions concerning some I did not see. Received answers the following day!
When I sent an email, Scott gave me a reply soon. Also, shipping is very quick.
I think that it is a reliable Nissan dealer.
We will continue to use it when purchasing North American parts.
As a business owner, I know first hand how very difficult it is to get good help these days, but to have an employee that goes above and beyond is almost unheard of . i was very tight on my deadline and needed bearings shipped immediately. I explained this to Geane and she personally watched my order and made it go thru today . It was 15 minutes before her normal quitting time every day. Geane had to psychically walk to another building and manually pull the ticket to manually force it thru today. Try to convince that with any other customer service agent at any other place of business.... Having employees like that is what makes a company stand out.. In my opinion she makes Courtesy Nissan great and undoubtedly where I should and WILL make all my Nissan parts purchases. Geane made life a little less stressful for me today and would like to thank her for doing so. I think she deserves a raise! minimum $3-$4 an hour.
Prices are low and unlike other companies you don't gouge the buyer with shipping to make up for low prices. Thank you for keeping things honest. KC
Has always been a pleasure doing business with you folks. The prices on anything has been at least 100% cheaper than the local Nissan dealers in my area. I have actually copied the prices on some items and beat down the local dealers to match your prices on some items I needed quicker than the shipping time!!!!! I think they have placed a picture of me in their parts dept as a warning to their employees!!!! Thanks you!!
Needed to find out if the part number I was looking at included certain components, and when I called to ask, the technician actually went to verify that the kit contained them. A1 service and pricing. Better than my local dealer. Thanks!!!
I have placed an online order and the vin # and the order process and the process was simple and easy. It's good to know that the order was quick and the availability check also.
Scott was the nicest sales representative ever. I’ve been looking for a map sd card for my 2015 leaf everywhere and I was not able to find it even in NISSAN’S OFFICIAL PARTS WEBSITE. I sent an email to Courtesy Nissan and Scott answered right away (he even replied to my emails on LABOR DAY ladies and gents). He explained the process to me, replied my emails very fast, and was extremely kind with me. I highly recommend buying your parts here and please Courtesy.